1. Introduction
Zentra Partners ("we," "us," or "our") is a competitive intelligence firm that collects, analyzes, and transforms publicly available data into actionable analytics for our customers and partners. We are committed to protecting the privacy of individuals who interact with our website and portal. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We do not sell, rent, or trade any personal information or proprietary customer data — ever.
2. Scope
This Policy applies to:
- Visitors to our public website at www.zentrapartners.com
- Users who register for and access our customer portal
- Customers and partners who engage with our analytics products and services
3. Information We Collect
3.1 Portal Account Information
When you register for or log in to our portal, we collect:
- User ID (system-generated)
- Full name
- Email address
- Organization name (if provided)
- Password (stored in encrypted, hashed form — we never see your plain-text password)
- Account activity logs (login timestamps, session data) for security purposes
3.2 Website Usage Data
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring URL
- IP address (anonymized where required by law)
We use this data solely to maintain and improve our website.
3.3 Public Data for Analytics
Our core service involves collecting, processing, and analyzing data from publicly available sources — such as public filings, news sources, government databases, and open web content. This data does not originate from you and does not include any personal, private, or proprietary information belonging to our customers.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Portal access and authentication — to verify your identity and provide secure access to your account
- Service delivery — to provide you with the analytics, reports, and dashboards you have subscribed to
- Communications — to send you account-related notifications, product updates, and support responses
- Security — to detect, prevent, and respond to fraud, unauthorized access, and other threats
- Legal compliance — to meet our obligations under applicable laws and regulations
We do not use your personal information for advertising, profiling, or behavioral targeting.
5. What We Do Not Do
We want to be explicit about our commitments:
- We do not sell your personal information. Your name, email address, user ID, or any other personal data you provide is never sold to third parties.
- We do not sell or disclose our customers' proprietary data. Any data, reports, analyses, or insights you generate or share with us through our platform remain confidential and are not shared with or sold to any third party.
- We do not use your data to train or build AI or machine learning models without your explicit written consent.
- We do not share your information with advertisers or data brokers.
6. How We Share Information
We may share information only in the following limited circumstances:
- Service providers — trusted vendors who assist us in operating our platform (e.g., cloud hosting, email delivery). These providers are contractually bound to process data only on our behalf and in accordance with this Policy.
- Legal obligations — if required by law, court order, or regulatory authority, we may disclose information to the extent required and will notify you where legally permitted.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may transfer to the acquiring entity, subject to the same privacy protections described here.
In all cases, we share only the minimum information necessary.
7. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Password hashing using secure algorithms
- Access controls limiting data access to authorized personnel only
- Regular security audits and monitoring
No method of transmission or storage is 100% secure. If you suspect unauthorized access to your account, contact us immediately at privacy@zentrapartners.com.
8. Data Retention
We retain portal account information for as long as your account is active, or as needed to provide you with our services. Upon account closure, we delete or anonymize your personal data within 90 days, unless we are required by law to retain it longer.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Delete your personal information (subject to legal obligations)
- Restrict or object to certain processing
- Portability — receive a copy of your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at privacy@zentrapartners.com. We will respond within 30 days.
10. Cookies
Our website may use cookies and similar technologies to improve your experience and analyze site traffic. You can control cookie preferences through your browser settings. We do not use cookies to track you across third-party websites.
11. Children's Privacy
Our website and portal are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and, for material changes, notify registered users by email. Your continued use of our services after any change constitutes your acceptance of the updated Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact: